How do I contact Rzilient Support?
Use one of the two channels below to have your request redirected to the right team and we can get back to you as soon as possible while tracking requests:
IT SAYS: help with enrollment in MDM, remote diagnosis of a computer...
Supply: coordination of the repair of broken equipment, request for a loan computer if the subscription provides for it, information on an order or delivery, equipment, questions about the equipment catalog, follow-up of leasing, resale, repurchase & donation...
For any questions or need assistance, our experts can be reached:
💬 Via the chat on the platform
This allows you to open an Intercom conversation, you will be notified by email of the answers from our support.
✉️ By email to it-support@rzilient.club
Any email to this address automatically creates a ticket on our Intercom tool.
To review the requests sent to support, click on “Tickets” in the left side menu.
🔗 Click here for the English version
The Customer Success team does not deal with operational IT or logistical requests.