Order and delivery tracking

I can't enter my home address to complete the delivery. What to do?

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Our platform uses a solution that uses Google Maps to find delivery addresses.

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If the address you are using is not visible on Google Maps, an error message will appear on the platform.

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To get around this limitation, add a recognized address as close as possible to the desired delivery point.

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You can then specify in the following field “Additional Information” any information necessary for delivery: floor, door, building...

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If your problem persists, please contact Rzilient IT Support.

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