Platform use
Suggestions:
MDM
|
Who are my contacts at Rzilient?
Starter
|
Essential
|
Scale
|
Administrator
A dedicated account manager, reserved for platform administrators
Depending on your subscription to Rzilient services, you have a dedicated Customer Success or Account Manager.
He is your privileged interlocutor to guide you in using the platform, monitor your company's IT projects, etc. This team does not manage daily operational requests (order, delivery, IT emergencies).
For questions about your billing or leasing, contact finance@rzilient.club.
Rzilient IT support for all your employees
If your subscription includes access to Rzilient Support, contact our experts:
💬 Via the chat on the platform
✉️ By email: it-support@rzilient.club
We will redirect your request to the right team:
- IT 💻 Help with enrollment in MDM, remote diagnosis of a computer...
- Supply 📦 Coordination of the repair of broken equipment, order and delivery, equipment, delivery, equipment, catalog, lease follow-up, resale, repurchase & donation...