Order and delivery tracking

How do I know the status of my order?

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If it has been indicated by the supplier, a tracking link will be available in the summary table of your orders (My orders 👉 Status).

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To see more data on this table, click “Columns” at the top right of the table.

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⚠️ Deliveries in Paris made by courier are not associated with a tracking link, the follow-up being provided by SMS.

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In case of emergency, we invite you to contact the Supply team on the chat on the platform or by email to it-support@rzilient.club, not the Customer Success team.

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