Purchase, renewal and resale of equipment

What do the different order statuses mean?

Starter
|
Essential
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Scale
|
Administrator

When ordering equipment, several statuses may appear:

  • Draft : order not finalized
  • Confirmed : order finalized by a user, waiting for approval by an administrator
  • Approved : order made or approved by an administrator, in process
  • Rejected : order rejected by an admin
  • In progress : order being prepared before shipment
  • Shipping : order being delivered
  • Delivered : order delivered
  • Paid : paid order
  • Cancelled : order cancelled
  • Completed : order finalized (delivered and paid)
  • Incident : problem with the order