Purchase, renewal and resale of equipment

Why can't I choose an order or onboarding date earlier than the one proposed?

What do the different order statuses mean?

What is Rzilient's buy-back & recycling program to recycle my IT equipment?

What are the delivery times for orders?

What is the advantage of leasing compared to buying?

What is the difference between leasing and renting?

Can I find out if a computer in my fleet was provided by Rzilient?

Are shipping costs free for all orders?

My computer is broken. Can you buy it back?

How do I place an equipment order? (user)

I want to reallocate a computer from my stock and I am asked for a delivery address even though I physically have it, what should I do?

I can't find the keyboard language I want, what should I do?

How do I place an equipment order? (admin)

I want to order a screen. Can I lease it?

How do I change or cancel an order or an onboarding?

How do I add a product to my favorites in the catalog?

In the catalog, what does the AZERTY “US layout” keyboard correspond to on some refurbished computers?

How do you know how old a computer is?

Comment assigner un matériel spécifique à un employé en fonction de son département ?

Comment sont nettoyés par rzilient les ordinateurs renvoyés par les employés avant remise en stock ?