Why can't I see my equipment on the platform?

If your subscription includes MDM

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By default, the Rzilient platform is automatically synchronized every night to your Mobile Device Management (MDM) tool.

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If an employee enrolls his computer, it will be automatically assigned to him on the platform within 24 hours.

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As an administrator, you can Force the synchronization of the platform by clicking on the “Synchronize your fleet” button on the Fleet page.

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Wait a few minutes, the computer should appear as attributed to the person who enrolled it.

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If you are not an administrator on the platform, wait until the next day — an automatic synchronization is done every night.

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If your subscription doesn't include MDM

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⚠️ Without MDM, you can import your fleet by clicking on “Upload IT fleet” from the Fleet page.

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