All our advice for choosing the right ITAM

First of all, let's remember that a ITAM (IT Asset Management) is a IT asset management tool.

Your business has many computing devices: computers, smartphones, printers, routers, etc.

It can be difficult to have an overview of this computer park, if you do not have a solution dedicated to this task.

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An ITAM will help you do this, that's why it exists! Its mission is to:

• Follow your stockpile of machines,

• Measure the usages of your users,

• manage the access and permissions users,

• Follow the conformity software licenses,

• pilot the acquisitions And the resales of materials.

In short, it takes on a lot of very useful missions.

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Reminder of the key advantages of an ITAM

What are the main benefits for your business of using an ITAM?

First of all, this tool facilitates the loan and return of equipment IT within your team. This is particularly interesting in the case of offboarding employees.

You can also more easily valorize your stock of computer equipment, with the consequence of avoiding having to buy new equipment unnecessarily, or even resell equipment that you no longer need. The result is simple: you Save money.

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Thanks to the use of an ITAM, you also benefit from an overview of your computer equipment, which simplifies its management, and makes your decision-making faster and more relevant. For example, you can streamline the software and applications used by your teams.

You also benefit from a increased security of your computer equipment, by identifying potential security breaches more quickly.

Finally, an ITAM makes it possible to make the maintenance of your computer equipment easier, or even Automate it (as proposed by Rzilient Solution), resulting in improved productivity for your teams.

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The criteria to take into account when choosing an ITAM

Here are the 6 main criteria to take into account when deciding to buy an ITAM.

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1- Important features

First choice criterion: the functionalities offered by the tool.

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We think it is imperative that your ITAM offer, at least, the following functionalities:

• stock and material inventory management,

• software license and contract management,

• update management,

• vulnerability monitoring,

• compliance monitoring,

• reports and analyses.

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Rzilient meets all of these features, and we go even further!

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2- The quality and availability of customer support

Nothing is more frustrating (and penalizing for your professional activity) than finding yourself facing a computer bug in your ITAM tool.

But add to that unreachable customer support, and you may very much regret your choice!

The availability on the one hand, and then the level of quality and effectiveness of the customer support from the ITAM publisher you are planning to have are therefore important considerations to take into account.

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3- Security and confidentiality

Cybersecurity has been a key issue for businesses in recent years.

Another topic to keep in mind is the protection of personal data, which has become enormously important since the advent of the European GDPR directive in 2018.

Based on these observations, we recommend that you check that you choose an ITAM tool that offers a high level of data security, as well as offering compliance with current regulations on the confidentiality of personal data.

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4- The ease of integration and interoperability

ITAM is not the only IT tool that your business uses, far from it.

It must be able to be integrated easily and quickly (without having to mobilize days of work for your IT team) into your existing software infrastructure.

Ask for it list of software integrations, as well as interoperability with operating systems and other software suites used by your business.

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5- Collaboration

A successful ITAM should facilitate collaboration between your teams.

So check that the tool you select has advanced user management modules and an advanced rights management system.

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6- The CTA

What is CTA? This is the Total Acquisition Cost.

The initial purchase price (or the price of monthly licenses) generally only covers a portion of the actual cost of software.

Maintenance operations, unexpected options, the purchase of new versions often have to be added...

We advise you to look closely at the details of the price list proposed by the publisher of your ITAM solution, as well as the possibilities of evolving the solution according to the number of users, effective use, etc.

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An ITAM is included in Rzilient!

Managing IT resources is very effective in saving you time and money.

But some solutions on the market are expensive or oversized. Use our list of criteria presented in this article to effectively assess the best tool for your business!

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