SaaS vs IT professional: which one should you choose to manage your IT equipment?

How to choose between a SaaS solution and an IT pro to manage your IT equipment?

The objective of this article is simple: to help you choose between two options for managing your computer equipment. In fact, you can:

• or call on an IT professional,
• or equip yourself with a SaaS solution.

As with any strategic decision, there are pros and cons to each option.

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Definitions: SaaS and IT professional

The IT professional is generally a self-employed person, or a small structure, specialized in management and maintenance of your IT infrastructure. 💻

He brings you his skills and expertise, as well as his wise advice when interacting with your teams, remotely or on site. His field of expertise is often limited to certain technologies, of which he is a specialist.

SaaS software, for its part, consists of a suite of varied applications, making it possible to manage (partly in an automated manner) your monitoring of all your computer hardware, software, etc.

Did you know that? SaaS means “Software as a Service” in English, which means “Software as a Service.” It is therefore a computer application that you rent from its publisher, which he is responsible for maintaining and constantly evolving.

So which solution should you choose? In reality, you don't necessarily have to choose, because we offer our assisted outsourcing software for free to IT professionals.

Thus, you, our client, benefit from the advantages of our SaaS solution, without depriving yourself of the human presence of an IT expert!

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The benefits of SaaS solutions

Now let's look at the advantages of using a Saas platform, such as the one offered by Rzilient, for the management of your computer equipment.

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A saving of time and money

The aim of a SaaS solution is first and foremost to save you money. ✅

Indeed, the costs are planned in advance and you can therefore anticipate your budget accurately. It is also very quick to get a return on the investment in your Rzilient subscription.

When it comes to the intervention of an IT professional, things are not as easy to predict! His interventions are often billed by the hour passed, which does not make it so easy to anticipate the budget.

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Global, all-in-one management!

Everything is included in our SaaS solution: maintenance, support, the preparation of repairs, the replacement of equipment, etc.

Consequence? You limit your mental load by completely offloading yourself on our tool for everything related to your organization's IT problems.

You also avoid having to manage a lot of different tools and providers. 💡

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Anticipating your repairs and maintenance

With a SaaS solution, and especially if it includes an intelligent predictive brick (like that of Rzilient), you can predict certain behaviors and IT needs in the future.

With our iT Room offer, for example, you can anticipate the need to change the battery of a laptop, long before the computer stopped working!

It is also possible to determine which machines in your computer park are underused in relation to their capacities. Users of these computers can then receive another, less powerful one. The high-performance computer can then be made available to a user who really needs this computing power. 😊

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Integrated third party applications

Many applications and software are very useful to acquire in order to pilot, manage and develop your business. But it can happen that we give up equipping ourselves with a new tool, because we are already overwhelmed by the management of those already in place.

With our Saas platform, the management and integration of the third-party applications you need is planned. And data transfer is greatly simplified.

So there's no more reason to deprive yourself of the software you need. 😇

Do you need help managing your computer equipment? Contact us!