IT asset management platform: Rzilient or GLPI

According to a report by CloudZero, 80% of organizations report growing gaps in the visibility of their IT operations and infrastructures.

Poor visibility can lead to inefficiencies, high costs, and increased security risks. Centralizing and automating IT management is critical to reducing human error, improving security, and enabling proactive management of IT assets.

Choosing the right IT solution can transform how your business manages daily operations, optimizes costs, and ensures data security.GLPI and Rzilient, are two solutions that allow you to centralize your IT assets, but with more or less functionalities. We have benchamarked for you and we explain the main differences between the two solutions.

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1. Interface

• GLPI : Provision of an aging and unintuitive user interface.
• Rzilient : The modern and easy to use interface simplifies navigation and makes IT management more pleasant for users. In addition, the platform was created in order to be managed also by People (HR, Office Manager) or non-technical profiles.

2. Reliability of the platform

• GLPI : Cybersecurity breaches have been detected and identified by the National Agency for Information System Security (ANSSI), indicating vulnerabilities that require continuous attention to avoid security incidents.
• Rzilient : The platform benefits from a pentest certificate after having voluntarily passed penetration tests, thus proving its robustness in the face of threats from cybersecurity and guaranteeing optimal protection of its customers' data and IT infrastructures.

3. IT process integrations and automation

• GLPI : Customizing GLPI often requires changes to the source code, which can complicate IT infrastructure with MySQL. In addition, IT equipment management is manual, time-consuming, and prone to human error.
• Rzilient : Integration with other solutions (MDM, SIRH...) is simple and fast without requiring advanced technical skills. Thanks to integrations, IT management is personalized and automated, eliminating the risk of errors and time-consuming tasks.

4. Customer support and support

Customer support and expert support is essential, to deal with unavoidable problems such as a bug or to set up larger IT projects.

• GLPI: Support is very limited and can be a problem in case of technical difficulties.
• radiant: Dedicated and responsive customer support with a CSM ready to answer any questions and resolve issues quickly.

5. prix

Last point, the price, which is an inevitable part of the choice and the benchmark:

• GLPI: Theoretically free, but the costs increase with paid plugins.
• radiant: Different packages are offered according to the needs of the company, with transparent prices and a free version. An aspect to keep in mind, the solution allows financial savings on several IT aspects.

The freemium version of GLPI may be sufficient to manage an IT fleet of twenty computers. However, as needs evolve, it becomes necessary to manage your fleet with advanced IT processes, support and effective IT support, and especially on a platform with protected data. For these reasons, Rzilient proves to be the best option for companies looking to optimize the management of their IT assets while guaranteeing security and efficiency. For more information on Rzilient you will find an overview of the platform