I have a hardware problem

What precautions should you take when returning a computer?

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When returning your computer, whether it is a renewal, repair or offboarding, we invite you to perform an external backup of your data and to log out of your user accounts and sessions.

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This will avoid blocking the computer and making it unusable.

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The procedure for signing out of an iCloud account for MacBooks users is detailed below.

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🔗 Click here for the English version

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