What do all the options in the offboarding feature correspond to?

Essential
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Scale
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Administrator
The different types of deprovisioning:

  • Do nothing: no action will be performed on the device

  • Lock the equipment: The device will be locked by a password that can be given to an administrator of your account upon request

  • Delete device data: the device will be completely erased and reset (our recommendation)

  • Unenroll MDM: the equipment will be removed from the MDM and removed from the platform (attention: you will then no longer have remote control over the machine)

⚠️ Deprovisioning actions following offboarding can take up to 2 hours to be effective.

If after this time it is not there, please contact us via chat.