I have a hardware problem

I want to have my equipment repaired. How to do it?

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In case of need of repair, it is necessary to contact our IT support via the platform chat.

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Once the request has been taken into account, your equipment will be picked up by a carrier in order to be delivered to our partner repairer.

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If your subscription indicates it, generic configuration loan equipment can be provided to you for the duration of the repair.

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