Subscription and billing

On what criteria do you charge for the number of users?

Starter
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Essential
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Scale
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Administrator

Unless otherwise specified in the invoice, the volume of monthly subscriptions is calculated based on the number of users on the platform a few days before the billing date.

⚠️ Be sure to keep your platform up to date in order to avoid billing errors.

For any questions about your billing, consult My billing seems to be wrong. What to do?